Diversity management in hrm managing diversity in the. Acquiring the necessary knowledge and dynamic skills to manage such differences appropriately and effectively. It is an understanding that individuals are unique and different. The business directorydescribes the definition of diversity management as, the practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group.
According to cornell universitys website, workplace diversity is a people issue, focused on the differences and similarities that people bring to an organization. This paper uses habermas model of dialogue and the public sphere to provide a critical examination of organizational diversity management. Primarily, this paper aims to make the concept of diversity management wellknown and useful in the managerial practices. Diversity is defined as otherness or those human qualities that are different from our own and outside the grou. Successful diversity management helps managers to maximise employees knowledge and expertise to better achieve organisational objectives allen et al. The importance of diversity management 1172 words 5 pages. In addition to gender as a dimension of difference that has been addressed, class. This change in attitudes, strategies and methods on differences and diversity has led to a. The issue of diversity, at the more general level of diversity management, discrimination, and inclusion, is dealt in depth in the article dedicated to these issues see gonzalez and zamanian in this volume. Aluko, olabisi onabanjo university, nigeria abstract. Although diversity management has received considerable attention among human resource professionals, many organizations lack an official definition. Benefits, challenges, and the required managerial tools 2 advantages. Hiring a diverse staff for your business creates a workforce that possesses a wide range of skills, talents and ideas. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002.
The table below shows the micro and micromezzo dimensions, which has been directly taken from the book of mor barak, 2001. Managing diversity at workplace linkedin slideshare. This document is designed to help managers effectively. However, surveys consistently report that diversity management is not well understood. Toward a globally inclusive workplace 4th edition is the gotobook for people who want to study diversity management with a global perspective. Diversity management in germanbased business organisations. This article discusses how to manage diverse teams and to ensure that diversity is actualized in practice as. Our goal is for all employees to support the comprehensive diversity management plan and its objectives. Seven steps to effective diversity management diversity. While there is no consensus among diversity management practitioners about purpose, methods, outcomes and values, a working definition of the field is.
Mor barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This poses both opportunities and challenges for businesses. The process of diversity management can be arduous and not every company will move forward at the same. Krell, gertraudeheike pantelmannhartmut wachter 2006. Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued, so that all can reach their potential and maximize their contributions to an organizations strategic goals and objectives. The purpose of this paper is to examine the relationship between the identity and diversity literatures and discuss how a better understanding of the theoretical connections between the two informs both diversity research and diversity management practices. Diversity management, a part of human resource management, involves the recognition, effective deployment and harmonisation of individual employee idiosyncrasies. Critics of the police point out that the diversity management. One of the main aspects investigated is the concepts relevance for practice and the previous dissemination of diversity management in germanbased companies.
Diversity management an overview sciencedirect topics. It sets the tone for inclusion by reflecting each persons reality in the organization. Internal dimensions are largely out of our control but havea powerful impacton behaviors and attitudes. Diversity among employees includes differences in gender, sexual orientation, ethnicity and age. In recent years, diversity is increasingly perceived as an important issue in the context of business management. Managing diversity at the workplace the previous articles in this module discussed the ways and means of attracting diversity and how to recruit diverse teams. Yet, there are a number of specific diversityrelated. Diversity management are in a unique position with regards to the implementation of its strategies due to the fact that it has its own video, television and event production facilities inhouse, as well as a dedicated television production team working full time implementing its marketing strategies, event strategies, and public relations strategies. She encourages work organizations to adopt a new perspective on diversity. The four layers of diversity model created by gardenswartz and rowe has influenced and broadened the conversation about diversity. The underlying assumptions shaping the meanings of diversity management. Introduction when people think of diversity, they may think first of ethnicity and race, and then gender.
Advantages and disadvantages of diversity management. Indeed, there is a variety of definitions for the term. Thefirsttype,intranational diversity management, refersto. Originally the inclusiveness scale consisted of six items luijters et al. The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. A contextual and interview study of managers and ethnic minority employees in finland and france key words. For a full examination of managing diversity in the workplace, it is necessary to use an interdisciplinary perspective. Best practices in diversity management drew university. The good news is that companies that give diversity councils, or diversity managers, responsibility for getting more women and minorities into good jobs typically see significant increases in the diversity of managers. The effective management of diversity includes, empowers and benefits all persons concerned, whites included. This illustration is complemented by case studies that provide insights into actual german diversity management practice. The subject of workplace diversity came to the consideration of the academic and business world in the 1990s. Here are seven steps to build a better diversity strategy. Sep 22, 2016 successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today.
Development and validation of a situational judgment test by andrew biga a dissertation submitted in partial fulfillment of the requirements for the degree of doctor of philosophy department of psychology college of arts and sciences university of south florida comajor professor. It refers to nothing more than variance or difference. One reason for this increase in service delivery is the ability for. To address a critical need of workforce diversity in the hospitality industry, this study. It is also about developing a creative mindset to see things from different angles without rigid prejudgment tingtoomey and chung, 2005. Diversity management uses applied behavioral science methodology, research and.
It includes positive and negative influences of diversity management and the theoretical. Supervisors and managers need to recognize the ways in which the workplace is changing and evolving. Diversity management, 10 diversity management diversity to understand diversity management, we must first examine what is diversity. Managing diversity 4 an ecosystems approach to diversity management michal barak 2000 places an interesting spin on the existing diversity discourse relevant to social work practice on micro, mezzo and macro levels. Diversity management, challenges and opportunities in. Everyone has a different idea about what diversity means. Therefore, diversity management is not the sole domain of the hr function in the organization as has been the case with affirmative or positive. Diversity management is another strategy public sector organizations can use to retain employees. This article discusses how to manage diverse teams and to ensure that diversity is actualized in practice as opposed to merely paying lip service to the concept. Critical turns in the evolution of diversity management. Pdf herausforderung diversity management jahr buch free. The concept of multicultural and diversity management encompasses acceptance and respect, recognition and valuing of individual differences. Diversity, difference and diversity management helda university.
Managing diversity in the workplace presents a set of unique challenges for hr professionals. Download limit exceeded you have exceeded your daily download allowance. It is your job to make the most of the diversity present in your company. The importance of diversity management 1829 words bartleby. Managing diversity at the workplace management study guide. Thank you all for not only your time, but also for your courage to share, at times very painful, experiences, with me. Managing diversity refers to a range of management and leadership practices that aim to value diversity in the workforce and help an organisation be more successful. Challenges exist in guiding a population that differs in personalities and cultures, but. Definitions of workforce diversity, diversity and diversity management. Nrcs diversity management strategy is based on a commitment from managers, supervisors, and employees at the individual, group, and organizational levels.
Pdf on jan 19, 2019, priyanka darekar and others published diversity. Further, diversity management can create a competitive advantage in areas such as recruitment, retention, marketing, problem solving, and resource acquisition e. By group 5 bill gates managing diversity at workplace 2. The term diversity management indicates the implementation of strategies or policies to knit a network of varied individuals together into a dynamic work force. Barak 2000 proposes an ecosystems approach to diversity management which would expand organizational diversity to. In essence, diversity means many things to many people.
They cannot be named, but without their input this book would not exist. The concept of diversity is based on individual acceptance and respect. Workforce diversity management aims at developing and nurturing a common organisational culture and climate. Diversity management refers to organizational policies and practices aimed at recruiting, retaining, and managing employees of diverse backgrounds and identities, while creating a culture in which. Management activities includes educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic and political backgrounds. Diversitymanagement paradigms, rationale, and key elements nowthestarbellysneetches. This paper explores and analyses the development of diversity management and workforce diversity in terms of ethnic background in swedish largesized enterprises. Diversity management is the deliberate effort made by the leaders of an organization to hire diverse talent and support an inclusive workplace that values and protects each of its employees equally by providing resources to learn from, connect with and respect individual differences. Leadership and organization development journal, 301, 45. Diversity management in africa united nations economic. This book provides an introduction to the theory and practice of managing diversity and equal employment opportunities or eeo. In an age of cultural pluralism, multiculturalism is needed to manage diversity effectively. The practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group.
Management being a social discipline deals with the behavior of people and human insight. Hence, workforce diversity is the biggest challenge and at the same times the biggest opportunity for the 21st century managers. In the fourth edition of her awardwinning text, managing diversity, author michalle e. Each particular field is widely and strongly able to influence in practical applications of the diversity management for an organization mor barak, 2011. Managing diversity is a significant organizational challenge, so managerial skills must adapt to accommodate a multicultural work environment. Cultural diversity acknowledges the existence of broad cultural groups within indian culture. I feel very honoured that you showed me such confidence. Diversity is in, much to the dismay of defenders of the past, the likes of arthur m. In this particular instance, the lawrence murder and the recognition of institutional racism have given a sense of urgency to a diversity management policy that had been in operation for a number of years.
Management activities includes educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic and. It is not an affirmative action programme with crazy quotas. According to a recent survey conducted by the society for human resource management, only 39% of respondents reported an official definition of diversity within their. Diversity management is an emerging field of theory, research, teaching and practice. It is an easy read with concrete strategies to manage diversity in the workplace. To analyse diversity by taking into account these power mechanisms implies the continuous search for the peripheral position, as well as for the silenced aspects of each and every event, to search for a kind of multicultural intersubjectivity. Diversity management in the workplace article pdf available in acta universitatis agriculturae et silviculturae mendelianae brunensis 643. These challenges can be mitigated if an organization makes a concerted effort to encourage a more heterogeneous environment through promoting a culture of tolerance, open communication and creating conflict management strategies to address issues that. Successful diversity management is about unleashing the rich and diverse potential of an entire workforce.
In essence, then, multiculturalism is nothing more than the art of managing diversity in a total quality manner. Diversity management is a strategy to promote the perception, acknowledgement and. An organization which simply contains many dilterent cultural groups is justa plural organ ization, but it is considered multicultural only ifthe organization values this diversity sales and mirvis, 1984. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Be realistic when it comes to goal setting, its important to involve everyone in the company who has a responsibility for diversity from the ceo on down. By analyzing economic, sociological, managerial, and educational perspectives, we can integrate an approach that most effectively investigates how diversity. The diversity management model is one that many different organizations have chosen to move towards in recent years. Diversity is defined as differences between people, that can include dimensions of race, ethnicity, gender, sexual orientation, socioeconomic status, age, physical abilities, religious beliefs. Diversity management, challenges and opportunities in multicultural organizations patrick a. Due to laws, guidelines and societal expectations, companies need to ensure workforce diversity, provide equal opportunities and avoid discrimination. The paper argues that, in spite of the dialogic and inclusive claims made by the diversity movement, its basic framework and methods serve to limit and repress productive dialogue on race rather than produce effective organizational change.